Privacy policy & website terms
Privacy Policy
Last updated: 1/6/26
This Privacy Policy explains how Nicolson Pty Ltd(ABN 93 683 699 416), trading as Journey Chinese (“we”, “us”), collects, uses and protects your personal information when you use Journey Chinese. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information we collect
Contact details — name, email, phone and address;
Account and booking information, including class scheduling;
Payment data, processed securely by our third-party payment providers;
Purchase history from our online store and event registrations;
Website usage and analytics data; and
Marketing preferences and, where relevant, affiliate tracking data.
2. How we use your information
We use your personal information to:
deliver Mandarin lessons and schedule classes;
process purchases, payments and event registrations;
manage your account and provide customer support;
send newsletters and marketing (where you have opted in);
improve our services through analytics; and
meet our legal obligations.
3. Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us run the Service — including payment processing (Stripe), hosting, analytics and marketing platforms — and only as needed to provide those services. We may also disclose information where required by law.
4. How we protect your information
We use organisational and technical measures to protect your personal information, including staff training, secure servers and encryption. Our Online School data is hosted on servers located in Australia. No method of transmission or storage is completely secure, but we take reasonable steps to safeguard your data.
5. Children
The Service is intended for adult account holders. We do not knowingly collect personal information from children. Where children use Kids zone content, they do so under the supervision of the adult account holder, using that adult’s account.
6. Accessing and correcting your information
You may request access to, or correction of, the personal information we hold about you, or ask us to delete it, by contacting us using the details below. You can opt out of marketing emails at any time using the unsubscribe link.
7. Complaints and contact
If you have a question or wish to make a privacy complaint, contact us:
Nicolson Pty Ltd (ABN 93 683 699 416), trading as Journey Chinese
PO Box 6458, Fairfield Gardens, QLD 4103, Australia
Contact: journeychinese.com.au/contact
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).
WEBSITE GENERAL Terms of Service
For our Online School terms, click here.
Last updated: 1/6/26
1. Terms
By accessing or using the website at journeychinese.com.au (the “Site”), operated by Nicolson Pty Ltd(ABN 93 683 699 416), trading as Journey Chinese (“Journey Chinese”, “we”, “us”), you agree to be bound by these Terms of Use, all applicable laws and regulations, and acknowledge that you are responsible for compliance with any relevant local laws.
If you do not agree with any of these terms, you are prohibited from using or accessing the Site. The materials on this Site are protected by applicable copyright and trademark laws.
2. Use licence
Permission is granted to temporarily download one copy of the materials (information or software) on the Site for personal, non-commercial and transitory viewing only. This is a licence, not a transfer of ownership, and under this licence you must not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on the Site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This licence will automatically terminate if you breach any of these restrictions and may be terminated by Journey Chinese at any time. Upon termination, you must destroy any downloaded materials in your possession, whether in electronic or printed form.
3. Disclaimer
The materials on the Site are provided on an “as-is” basis. To the extent permitted by law, Journey Chinese makes no warranties, expressed or implied, and disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.
Journey Chinese does not warrant or make any representations about the accuracy, likely results, or reliability of the materials on the Site or on any websites linked to it.
Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot be excluded.
4. Limitations
To the fullest extent permitted by law, and subject to clause 3, in no event shall Journey Chinese or its suppliers be liable for any damages (including, without limitation, damages for loss of data, loss of profit, or business interruption) arising from the use or inability to use the materials on the Site, even if Journey Chinese or an authorised representative has been notified of the possibility of such damages.
5. Accuracy of materials
The materials appearing on the Site could include technical, typographical, or photographic errors. Journey Chinese does not warrant that any of the materials on the Site are accurate, complete, or current, and may make changes to the materials at any time without notice, but does not commit to updating them.
6. Links
Journey Chinese has not reviewed all sites linked to or from this Site and is not responsible for the content of any linked sites. The inclusion of a link does not imply endorsement by Journey Chinese. Use of any linked website is at the user’s own risk.
7. Modifications
Journey Chinese may revise these Terms of Use at any time without prior notice. By continuing to use the Site, you agree to be bound by the then-current version of these Terms of Use.
8. Governing law
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland for the resolution of any disputes arising out of or relating to the Site or these Terms.
9. Contact
Nicolson Pty Ltd (ABN 93 683 699 416), trading as Journey Chinese
PO Box 6458, Fairfield Gardens, QLD 4103, Australia
Contact: journeychinese.com.au/contact
